Thank you for considering shopping
with us. We are currently between model years, so we have
some special offers on some models and the availability
is variable for the time being. So, rather than taking orders
on an automated system, we are reverting to e-mail or the
old fashioned telephone! The advantage is that you will
be able to speak to a real person who is knowledgeable and
can provide advice whilst you are ordering! We will also
be able to tell you very quickly what bike will be suitable
for you from what is available and when you can expect delivery.
How to order
Please e-mail us in the first instance to firstname.lastname@example.org
Just tell us the bike or parts you are interested in Please
do include you contact details, name address, e-mail, phone,
mobile numbers are useful to start with. Please do not include
credit card details in your email, we will call or e-mail
you to advise price, delivery and request your payment information.
We may be able to send you an online link to make your payment,
or if you prefer we can take your details over the phone.
You are very welcome to call your order through personally
to 01233 731234 within the UK or Intl +44 1233 731234. This
number is normally manned UK office hours 09.00-18.00. Outside
office hours please e-mail us at as above. If during UK
office hours this number is busy or not answering try the
shop on 01666 822330 or Intl +44 666 822330.
By telephoning you will be able you to get advice at the
Visa and MasterCard, Maestro (Switch)
or UK Cheque
If paying by cheque, we will send your goods on clearance
Please make cheques payable to C H White & Son (Dept
Address to: CH White & Son, (Dept WW), 51 High Street,
Malmesbury, Wiltshire SN16 9AG, United Kingdom
If ordering by credit card we will ship upon authorisation,
provided we have the goods in stock. Someone will call you
to verify shipping and obtain your card information.
Free of charge in mainland UK for bicycles.
European Union destinations @ £40 for 16” and 20” models and £80.00 for 26” bikes.
All other destinations and accessory orders will be quoted at time of order.
We aim to keep all models in stock however, from time to
time some may sell out. For the latest availability please
If you send us an order for an item which is out of stock
we will contact you and advise the expected date of supply
and hold the order on file until the product is back in stock,
unless you request us to cancel it.
We will only take credit card or switch payment just prior
to despatch, or cheque approx 7 days in advance.
For more details see our Support